Returns & Exchanges

At Lila Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns on unopened and unused products to ensure your skin stays glowing.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Ship It Back

Attach the provided shipping label to your parcel and drop it off at any authorized carrier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing